Privacy Policy for Descanso Home Health Services

Effective date: January 27th, 2024

1. Introduction

Welcome to Descanso Home Health Services, a provider dedicated to home health services. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices with respect to the collection, use, and protection of your information.

2. Information Collection

We only collect personal information that you voluntarily submit through our contact or inquiry forms on our website. This information includes but is not limited to your name, contact details, and any specific health inquiries you might have. We do not use cookies, web beacons, or any other tracking technologies to gather information from our website visitors.

3. Use of Information

The information we collect is used solely for the purpose of responding to your inquiries or providing the home health services you have requested. Here's how we ensure your data is used appropriately:

Contact: We will use your information to respond to your inquiries, provide you with the information you've requested, or to schedule services.
Service Provision: Information might be used by our staff to offer, manage, or improve our services to you.
No Marketing: We do not use your personal information for marketing purposes. We do not send unsolicited emails or promotional materials.

4. Disclosure of Information

We will never disclose your personal information to third parties without your explicit consent or the consent of your legal guardian.

Legal Obligations: We may disclose information if required by law or if we believe in good faith that such disclosure is necessary to comply with legal processes or to protect the rights, property, or safety of Descanso Home Health Services, our clients, or the public.

5. Data Protection

We are committed to protecting your personal information against unauthorized access, alteration, disclosure, or destruction. All personal data is stored securely, and access is restricted to authorized personnel only.

6. Compliance with HIPAA

Our practices are in compliance with the Health Insurance Portability and Accountability Act (HIPAA). We adhere to HIPAA standards for the privacy and security of your protected health information (PHI). This means: We maintain the confidentiality, integrity, and availability of your PHI. We have implemented safeguards to protect your information from misuse or unauthorized access. We ensure that any business associates who might access your information are also HIPAA compliant.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Your Rights

You have the right to:
Access your personal data.
Request correction of inaccuracies in your data.
Request deletion of your data where there is no compelling reason for its continued processing.
Object to processing under certain conditions.

9. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on this page. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Information

If you have any questions about this Privacy Policy or the practices of this site, please contact us at: intake@descansohhs.com

By using our services and this website, you agree to the terms of this Privacy Policy. We pledge to uphold these standards to ensure your privacy is protected at all times.